Customer loyalty software without the app

Loylo gives businesses a complete loyalty system with Wallet cards, QR signup, staff scanning, campaigns and customer insights. Customers skip the app and use Apple Wallet or Google Wallet.

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Studio NordLevelPlus

Member

Alex Morgan

Your benefit

Member pricing

Everything in one system

QR signup

Customers scan a QR code and add the card straight to Wallet.

Staff scanner

Staff can award stamps, points and rewards from a phone or tablet.

Campaigns and segments

Send push and email to new, active, lapsed or reward-ready customers.

Choose around the work at the counter

Start with an ordinary customer journey: someone joins, presents their card, earns progress and redeems a reward. Ask to see the whole journey on a phone and on the device your staff will actually use.

A polished card cannot fix an unclear routine. Establish who can adjust progress, what happens after a mistake, and how staff find the right member without creating another profile.

Decide which customer data you need

Give each registration field a purpose. A name, email, phone number or birthday can be useful, but collecting all four should be a deliberate choice. Keep account information and marketing choices understandable and separate.

An existing customer import needs rules for duplicates, member identifiers and recorded consent. Possessing an email address does not tell you which campaigns that customer has agreed to receive.

Pilot one location before expanding

Have a small team test signup, redemption and corrections during a busy shift. Measure time spent and customer questions before deciding which steps need automation through the till.

A POS integration needs a defined purchase event, a way to identify the member and a returns policy. Agree responsibility and implementation scope before expecting purchases to update a card automatically.

How to get started

  1. The customer joins

    Choose the details you need. The customer registers and receives their membership pass.

  2. The pass stays with them

    Keep the membership level and benefits together on the pass. Changes follow the same membership.

  3. Give them a reason to return

    Choose recipients and send a relevant message now, or schedule it for later.

From joining to the next visit.

Let customers join on their phones, keep the pass in Wallet and find their benefits on the next visit. Follow up with something relevant to your business.

  1. The customer joins

    Choose the details you need. The customer registers and receives their membership pass.

  2. The pass stays with them

    Keep the membership level and benefits together on the pass. Changes follow the same membership.

  3. Give them a reason to return

    Choose recipients and send a relevant message now, or schedule it for later.

Frequently asked

What is customer loyalty software?

Customer loyalty software helps businesses register members, reward purchases, send campaigns and track loyalty over time.

Is this a loyalty app?

Loylo works like an app for the business and staff, but customers do not need to download a separate app.

Does it fit small businesses?

Yes. Start with one location and add more locations, email, gift cards and deeper reporting later.

Start with loyalty software that is easy to use

Create loyalty cards, campaigns and customer insights from one place — without a customer app.

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