A loyalty program that brings customers back

Loylo brings loyalty cards, stamps, points, campaigns and customer insights into one platform. Customers join from a QR code and save the card straight to Apple Wallet or Google Wallet.

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Studio NordLevelPlus

Member

Alex Morgan

Your benefit

Member pricing

From first scan to regular customers

Launch without a tech project

Create the program, upload your logo, choose the rules and print the QR poster. Customers can join the same day.

Pick the right reward model

Use stamps for simple visits, points for flexible rewards or gift cards for prepaid value.

Reach members in the right channel

Send Wallet push, geofence alerts and email campaigns to everyone or to the segments that need a nudge.

See what works

Track new members, visits, active customers, redeemed rewards and campaign results from the dashboard.

Start with one behaviour you want to encourage

A programme can encourage frequent visits, particular purchases or use of more services. Choose one main goal before setting the reward. Many tiers and campaigns can obscure what the programme is intended to achieve.

Stamps suit a repeated action, while points can account for different purchase values. A general member discount is another model, but it does not by itself give customers visible progress towards a reward.

Write the rules before designing the pass

Define eligible purchases, redemption value and any expiry rules. Consider returns, exchanges and multiple items in one transaction. Customers should encounter the same rules across shifts and participating venues.

Keep earned rewards separate from money a customer has paid in. Gift cards and membership balances need their own spending rules; sharing a profile does not make them equivalent to free bonus points.

Learn from a limited launch

Launch with one reward and a small number of venues. Follow signup, earning and redemption as distinct stages. This reveals where customers stop and whether staff can complete the daily workflow.

Use the pilot to adjust reward thresholds and communication. Consider product cost and purchase rhythm alongside activity; a large number of issued cards does not necessarily mean profitable repeat visits.

How to get started

  1. The customer joins

    Choose the details you need. The customer registers and receives their membership pass.

  2. The pass stays with them

    Keep the membership level and benefits together on the pass. Changes follow the same membership.

  3. Give them a reason to return

    Choose recipients and send a relevant message now, or schedule it for later.

From joining to the next visit.

Let customers join on their phones, keep the pass in Wallet and find their benefits on the next visit. Follow up with something relevant to your business.

  1. The customer joins

    Choose the details you need. The customer registers and receives their membership pass.

  2. The pass stays with them

    Keep the membership level and benefits together on the pass. Changes follow the same membership.

  3. Give them a reason to return

    Choose recipients and send a relevant message now, or schedule it for later.

Frequently asked

What is a loyalty program?

A loyalty program rewards customers for coming back. With Loylo it can include stamps, points, rewards, gift cards and campaigns on a Wallet card.

Does this fit small businesses?

Yes. Loylo is built for local businesses that want professional loyalty without app development, plastic cards or an integration project.

Can chains use the same program?

Yes. We can configure multiple locations, shared customer data, location filters and campaigns controlled from HQ.

Build a loyalty program customers actually use

Get started with digital customer loyalty in Apple Wallet and Google Wallet. We help with setup.

Talk to us

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