Points on purchases
Give points on food, supplies, care products or campaign items.
Reward regular pet owners
Pet owners buy food, supplies and care products again and again. Loylo gives pet stores a digital Wallet customer card with points, gift cards and campaigns for repeat purchases.
PotePoints850
For your four-legged friends.
Next reward
100 NOK reward
Remaining
150
Loyalty for recurring needs
Segment by need
Send offers based on customer type, activity or previous purchases.
Gift cards and campaigns
Sell digital gift cards and activate customers with push and email.
Match earning to recurring needs
Food and consumables may be bought frequently, while equipment is purchased less often at different prices. Decide whether earning covers one food product, a category or the whole transaction. A per-bag rule should account for different sizes.
Customers need to know what happens to their reward if a product changes or is unavailable. Avoid making a benefit depend on one item without explaining how changes to the range are handled.
Collect relevant customer information
A pet's name can personalise communication, but should be an intentional, optional choice. Account access and earning still belong to the shopper, particularly when several household members buy for the same animal.
Define whether one profile works across stores and how duplicate customer accounts are avoided. Sharing a card link should not by itself transfer ownership of a paid balance.
Separate reward reminders from product advice
A message about an available benefit or new category may be useful. An automatic food-repurchase reminder needs actual purchase history and is not an assessment of the animal's health or nutritional needs.
Test returns and exchanges for products that earn rewards. If a customer changes food products, staff should be able to explain earning without arbitrary exceptions unavailable to other customers.
How to get started
The customer joins
Choose the details you need. The customer registers and receives their membership pass.
The pass stays with them
Show points on the pass. Connect earning to your checkout or record it with the scanner.
Give them a reason to return
Choose recipients and send a relevant message now, or schedule it for later.
From purchases to points and benefits.
Let customers join on their phones, keep the pass in Wallet and find their benefits on the next visit. Follow up with something relevant to your business.
The customer joins
Choose the details you need. The customer registers and receives their membership pass.
The pass stays with them
Show points on the pass. Connect earning to your checkout or record it with the scanner.
Give them a reason to return
Choose recipients and send a relevant message now, or schedule it for later.
Frequently asked
Does Loylo fit pet stores?
Yes. Pet stores can use Loylo for points, gift cards, campaigns and digital customer cards.
Can we reward repeat purchases?
Yes. You can reward visits, purchases or manual actions with points or stamps.
Can the customer card work across stores?
Yes. One card can work across multiple locations.
See also
Digital stamp card
Swap the paper punch card for a digital stamp card in Apple Wallet and Google Wallet. No app for customers. We help with design and setup.
Customer retention software
Bring customers back with Wallet loyalty cards, push notifications, email, geofence marketing, winback campaigns and segments.
Wallet pass for business
Explore Apple Wallet and Google Wallet for loyalty cards, gift cards and tickets. Learn about pass types, QR, updates and integrations with Loylo.
Customer loyalty software
Customer loyalty software for businesses that want loyalty cards, stamps, points, push, email and insights without a customer app.
Create loyalty for your pet store
Build loyalty around repeat purchases and recurring needs.